Information Management Specialist

2 weeks ago

Singapore beBeeManagement Full time $4,000 - $8,000
Job Title:
Information Management Specialist

About the Role:
We are seeking a highly skilled Information Management Specialist to join our team. As an IPC Analyst, you will be responsible for managing and resolving technical issues related to IT services.

Responsibilities:
- Manage and resolve technical issues related to IT services
- Develop and implement incident management processes
- Collaborate with stakeholders to identify and prioritize business needs
- Analyze and assess business impact of technical issues
- Drive parties towards service restoration
- Ensure all support teams adhere to incident management process

Requirements:
- Clear understanding of ITIL principles
- Strong verbal and written communication skills
- Ability to lead critical incidents to closure
- Experience with Service Management Tools (BMC Remedy / Maximo / Service Now)

Benefits:
This is a challenging and rewarding role that offers opportunities for growth and development. You will have the chance to work with a talented team and make a real impact on our organization.

How to Apply:
Please submit your resume and cover letter to apply for this exciting opportunity.

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