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Senior Relationship Manager

2 months ago

Singapur, Singapore OCBC Bank Full time
Job Summary

We are seeking a highly motivated and experienced Senior Relationship Manager to join our Premier Banking team in Singapore. As a key member of our team, you will be responsible for acquiring and prospecting new Premier Banking Offshore customers from the North Asia market, developing and strengthening relationships with existing customers, and contributing to the bottom-line of Premier Banking through the accomplishment of profit and growth targets.

Key Responsibilities
  • Actively acquire and prospect new Premier Banking Offshore customers from the North Asia market.
  • Develop and strengthen relationships with existing customers in accordance with relevant business goals.
  • Contribute to the bottom-line of Premier Banking through the accomplishment of profit and growth targets.
  • Manage relationships with new and existing affluent customers through professional consultative financial analysis.
  • Up-sell, cross-sell, and provide regular market information updates and trend analysis to these customers.
  • Ensure superior customer service and contribute to the overall customer experience of Premier Banking.
Requirements
  • Minimum 3 years of sales experience in the banking and financial services industry, preferably in managing the affluent segment, and show consistent sales performance.
  • Experience in covering the North Asian markets.
  • Recognised university degree and possess CMFAS certification (RES1B, RES2B, RES5, CM-EIP, CM-SIP, M8, M8A, M9, M9A, HI).
  • Sound knowledge of banking products and services including investment products such as unit trusts, bancassurance, and treasury products.
  • Ability to communicate effectively with customers from targeted markets, including Chinese language with Mandarin-speaking customers or Japanese language with Japanese-speaking customers.
  • Good English language proficiency at Level 4.
  • Strong interpersonal, communication skills, and good at tele-consulting.
  • Ability to work independently and in a team.
  • Drive to succeed and focused and disciplined to achieve sales quota and revenue.
  • Willingness to travel for business.