Risk Operations Specialist
4 days ago
We are committed to increasing the GDP of the internet by building a scalable, highly accurate organization of investigators to mitigate risk. Our Risk and Operations team works to identify, investigate, and resolve fraudulent activity before it impacts our business or users.
Leading the Fraud Operations Team
As the Fraud Operations Manager, you will lead a team of high-performing fraud analysts, setting an inspirational vision for the broader Fraud Operations organization. You will be responsible for driving the execution of short and long-term initiatives to futureproof the organization, ensuring it is well-equipped to scale and adapt to our complex and evolving fraud landscape.
Your Key Responsibilities
- Inspire, motivate, and develop a high-performing fraud investigations team, fostering a collaborative and results-oriented environment.
- Establish clear goals, provide coaching and feedback, and support the professional growth of team members.
- Set a strategic vision for the team and build the path to execute it in both the short and long-term.
Your Skills and Qualifications
- 5+ years of experience in fraud/risk or management roles, preferably in a fast-paced, high-growth environment.
- Proven track record of leading and developing high-performing teams and working groups.
- Strong strategic thinking and problem-solving skills, with the ability to translate complex challenges into actionable solutions.
- Excellent communication and stakeholder management skills, with the ability to influence and collaborate across functions.
- Passion for delivering a user-centric experience while effectively managing risk.
About You
We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, we encourage you to apply.
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