Compliance Expert with Sales Advisory Focus
4 weeks ago
At PERSOLKELLY SINGAPORE PTE. LTD., we are seeking a highly skilled Compliance Officer to join our team in Singapore.
About the RoleThe successful candidate will be responsible for conducting agency reviews and trend analysis to identify potential gaps and areas for improvement in our sales advisory processes. They will implement enhanced frameworks to enable representatives to provide quality advice and suitable recommendations to policyholders.
The role involves providing support for day-to-day operations, conducting training for representatives on sales advisory processes and point-of-sales systems, and monitoring competency standards required of supervisors and representatives to ensure alignment with regulatory and industry guidelines.
The ideal candidate will have a degree in any discipline and 1-3 years of experience in compliance or investigation/sales in the Financial Services or Insurance Industry. CMFAS qualification (M5, M9, M9A, and HI) is an added advantage. Proficiency in MS Office, particularly Word, Excel, and PowerPoint, is essential.
Responsibilities- Conduct agency reviews and trend analysis to identify potential gaps and areas for improvement in sales advisory processes
- Implement enhanced frameworks for representatives to provide quality advice and suitable recommendations to policyholders
- Provide support for day-to-day operations
- Conduct training for representatives on sales advisory processes and point-of-sales systems
- Monitor competency standards required of supervisors and representatives to ensure alignment with regulatory and industry guidelines
- Assist in developing and implementing communication plans on competency standards
- Engage and coach representatives and supervisors in areas of sales activity, quality of sales/sales management, and training needs as required
- Perform trend analysis to detect potential sales advisory and market conduct risks
- Address all queries and concerns from internal and external stakeholders
- Assist in executing special projects/initiatives
- Update SOPs and internal guidelines when required
- Perform other work as required to meet business needs
- Degree holder in any discipline
- 1-3 years of experience in compliance/investigation/sales in Financial Services or Insurance Industry
- CMFAS qualification (M5, M9, M9A, and HI) is an added advantage
- Proficient in MS Office, particularly Word, Excel, and PowerPoint
- Meticulous, systematic, able to work well independently and as a team in a fast-paced environment
- Strong analytical and problem-solving skills
- High level of integrity and accountability of work
- Take initiative to improve current state of work and adaptable to new changes
We offer a competitive salary range of SGD 60,000 - SGD 80,000 per annum, commensurate with experience. The salary is negotiable and may vary based on qualifications and performance.
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