Food Services Operations Manager

2 weeks ago


Singapore JR F&B CONCEPTS PTE. LTD. Full time
Key Account Manager

At JR F&B Concepts PTE. LTD., we are seeking a highly skilled Key Account Manager to lead our food services operations and drive business growth. As a key member of our team, you will be responsible for analyzing internal and external events that impact our financial budget, developing and directing our overall budget planning strategy, and evaluating strategies to improve client satisfaction.

Key Responsibilities:
  • Lead the entire food services operations and handle operational matters
  • Analyze internal and external events that affect Business Unit financial budget
  • Develop and direct company's overall budget planning strategy, plans, and cost-saving practices
  • Responsible for Business Units financial budgets and preparation of periodic financial reports
  • Supervise and work closely with Director Operations/ COO on Business Unit financial target and operating effectiveness
  • Establish overall organization development strategy for short and long-term needs of the business
  • Implement approaches to meet sales target
  • Review and assess the effectiveness and efficiency of company's policies, procedures, and processes
  • Work closely with Cafe Manager to ensure effective deployment of manpower
  • Provide leadership and guidance to Cafe Manager on addressing service, organization, and cost-saving issues
  • Build and maintain good working relationship with clients and contract retention
  • Monitor service, food, and beverage standards
Requirements:
  • Negotiation skills
  • CRM expertise
  • Tactics and strategy development
  • Account management experience
  • Budget planning and management
  • Leadership and interpersonal skills
  • Microsoft Excel proficiency
  • Channel and selling skills
  • Business development and strategy


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