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IT Infrastructure Manager

1 week ago

Singapore GXS Bank Full time

About GXS Bank

GXS Bank is a technology leader that provides predictive and seamless experiences to all employees.

We are seeking an experienced IT Systems Engineer to join our Corporate IT Team within GXS Enterprise Technology Services.

  • Role Overview: The IT Systems Engineer will be responsible for designing, implementing, and maintaining our company's IT infrastructure.

Key Responsibilities:

  • Endpoint Management: Manage endpoints via Software as a Service (SaaS) solutions, such as Jamf, Cisco, JumpCloud, and Automox.
  • Endpoint Deployment and Support: Responsible for endpoint deployment, including software evaluation, testing, deployment, and post-deployment support.
  • Patch and Lifecycle Management: Oversee OS patch management and application lifecycle management.
  • Technical Collaboration: Collaborate closely with team members to enhance technical capabilities and service delivery.
  • System Stability and Security: Ensure the stability, security, and scalability of IT systems.
  • Performance Monitoring and Issue Resolution: Continuously monitor system performance and proactively address potential issues.
  • System Optimization: Work collaboratively with software developers and other IT staff to design, optimize, and integrate systems.
  • Documentation: Develop and maintain comprehensive documentation for system configurations, procedures, and processes.
  • Backup and Disaster Recovery: Implement and manage robust backup and disaster recovery strategies.
  • Technology and Trend Awareness: Stay abreast of emerging digital technologies and industry trends.
  • Technical Support and Mentorship: Provide advanced technical support and mentorship to end-users and IT colleagues.
  • Security and Compliance: Ensure compliance with digital security policies and regulatory requirements.

Requirements:

  • Educational Background: Bachelor's degree in Computer Science, Information Technology, or a related field.
  • Professional Experience: Minimum of 3-5 years of hands-on experience in IT systems engineering or a similar role.
  • Cloud Expertise: Demonstrated expertise in cloud platforms, particularly AWS, Azure, or Google Cloud.
  • Windows Deployment: Proficient in Windows image deployment and creation using tools like Windows Deployment Services (WDS) and/or Assessment and Deployment Kit (ADK).
  • MDM Solutions: Extensive experience with Mobile Device Management (MDM) providers like Jamf, Workspace One, Intune, JumpCloud, and Google MDM.
  • OS Management: Advanced knowledge in managing and deploying macOS, iOS, Windows, Android, and Chrome OS environments.
  • Scripting and Automation: Strong scripting and automation skills using languages like Bash, Shell, PowerShell, Python, and Workato.
  • Problem-Solving: Exceptional problem-solving and analytical skills.
  • Incident Management: Familiarity with change management, incident management, and problem management processes.
  • Virtual Desktop Infrastructure (VDI): Support and enhance the virtual desktop infrastructure.
  • Networking: Basic understanding of networking concepts and technologies.
  • Adaptability: Strong ability to quickly adapt to new technologies and evolving industry trends.
  • Communication: Excellent communication and interpersonal skills.
  • Endpoint devices Hardening: Proven experience in hardening endpoints and assets.

Nice to Have:

  • Certifications: Relevant certifications demonstrating a commitment to professional development.
  • Infrastructure as Code (IaC): Experience with Infrastructure as Code (IaC) tools like Terraform or CloudFormation.
  • DevOps Practices: Familiarity with DevOps practices utilizing CI/CD pipelines and tools.
  • IT Security: Understanding of IT security best practices.