Operational Efficiency Specialist

5 days ago


Singapore EtonHouse International Holdings Pte Ltd Full time

The Operational Efficiency Specialist plays a vital role in ensuring the seamless day-to-day operations of EtonHouse's international pre-schools, primary, secondary, and high schools in Singapore. This position is responsible for executing operational processes, maintaining regulatory compliance, and supporting procurement and administrative functions.

Key Responsibilities
  • Operations Support: Assist in implementing and monitoring operational policies and procedures across all schools.
  • Coordinate with school management teams to address operational issues, feedback, and complaints in a timely and professional manner.
  • Support the preparation of licensing and regulatory submissions, ensuring compliance with local authorities' requirements.
  • Maintain accurate records of operational activities, including audits, licenses, and certifications.
Procurement and Inventory Management
  • Support the procurement of goods and services for all schools.
  • Assist in managing the procurement system.
  • Maintain an inventory of school supplies and equipment, ensuring sufficient stock levels and cost-effectiveness.
  • Conduct market research to identify cost-saving opportunities and new vendors.
Administrative Functions
  • Prepare reports and meeting minutes for the Operations Director as required.
  • Monitor budgets and expenditures related to operational activities, flagging discrepancies or risks.
  • Coordinate with other departments, including Finance, HR, and Facilities, to streamline operations.
  • Support the implementation of emergency preparedness plans and risk management protocols.
Stakeholder Engagement
  • Liaise with school staff and external stakeholders to ensure smooth communication and address operational needs.
  • Act as a point of contact for external vendors, government agencies, and service providers on behalf of the Operations Director.

This role requires strong organizational and time management skills, excellent written and verbal communication skills, and proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and familiarity with procurement systems. A proactive and solution-oriented mindset, adaptability, resourcefulness, and a collaborative approach to working with others are essential attributes for this position.



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