Transformation Director

13 hours ago


Singapore HAYS SPECIALIST RECRUITMENT PTE. LTD. Full time

Key Responsibilities:

The Service Delivery Expert will be responsible for leading and overseeing the service delivery function, ensuring high-quality and efficient service to clients. They will develop and implement change management strategies to support organizational transformation and continuous improvement.

The ideal candidate will have a strong background in service delivery and a proven track record in change management at a senior level. They will collaborate with cross-functional teams to identify and address service delivery and change management needs.

Required Skills and Qualifications:

  • Bachelor's degree in Business Administration, Management, or a related field.
  • Extensive experience in service delivery and change management, with a minimum of 5 years in a leadership role.
  • Strong understanding of service delivery frameworks and methodologies.
  • Excellent leadership, communication, and interpersonal skills.

A Master's degree is preferred, and the ideal candidate will have a proven ability to manage complex change initiatives and drive organizational transformation.



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