Housekeeping Supervisor

5 days ago


Singapore ASCOTT INTERNATIONAL MANAGEMENT PTE LTD Full time
Job Title: Housekeeping Supervisor

Job Summary:

We are seeking a highly skilled and experienced Housekeeping Supervisor to join our team at ASCOTT INTERNATIONAL MANAGEMENT PTE LTD. The successful candidate will be responsible for overseeing the daily housekeeping operations in our Serviced Residence, ensuring the cleanliness and maintenance of our residents' homes, public areas, and linen.

Key Responsibilities:

  • Assist the Manager or Assistant Manager, Housekeeping in reviewing standards and preparing operational reports.
  • Promote teamwork and quality service within the team and coordinate with other departments.
  • Manage room attendants, linen attendants, and contractors during daily operations.
  • Organise and provide on-job-training programmes for employees and train new room attendants.
  • Inspect apartments and public areas for maintenance and cleanliness, ensuring excellent standards of resident satisfaction.
  • Ensure a smooth check-in and check-out process for all residents.
  • Report any damage and maintenance defects to the Engineering Department.
  • Attend to all residents' queries and needs, especially those of VIP residents.
  • Schedule and conduct periodical cleaning programmes.
  • Perform monthly stock-taking of all linens, uniforms, equipment, supplies, and items.
  • Perform daily checks to ensure no linen or equipment abuse.
  • Assume cleaning responsibilities when required.
  • Perform related tasks as assigned.

Requirements:

  • At least 3 years of experience as an Attendant, Housekeeping.
  • At least a higher secondary education is preferred.
  • Knowledge in conversational English to communicate with multilingual residents.
  • Supervisory skills.
  • Passion for coaching and guiding.
  • Willingness to perform shifts.

What We Offer:

We offer a competitive salary and benefits package, as well as opportunities for career growth and development.



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