APAC Web3 Marketing Operations Specialist, Singapore
7 days ago
About Serotonin
At the forefront of transformative technologies, Serotonin is a go-to-market firm specializing in marketing, strategy, recruiting, and legal services. With a global presence across 15 countries, we have supported over 300 clients in various sectors since our inception.
We deliver comprehensive go-to-market solutions across all major marketing channels, accelerating global innovation. Our core business revolves around the Serotonin Platform, a central hub for the web3 ecosystem, connecting builders and founders with essential resources to drive business growth.
The Role
We are seeking an experienced Marketing Manager to join our APAC team as a strategic operations specialist. This role focuses on driving operational efficiency and profitability for APAC clients by developing and executing effective processes across teams.
The ideal candidate has a proven record in creating streamlined operations for marketing teams and will manage project organization, task coordination, and deadlines for client projects. They will oversee team bandwidth and collaborate with APAC strategic leads to ensure key deliverables.
This person is based in Singapore and actively engaged in the local web3 community, leveraging a strong network of contacts and strategic expertise to promote, expand, and tailor our services to the specific needs of the local market.
Key Responsibilities- Ensure timely delivery of client work, overseeing all aspects of strategic client accounts including project management, documentation, timelines, resource allocation, and profitability.
- Leverage PR expertise and deep knowledge of web3 media to craft impactful narratives, boost brand visibility, and foster authentic connections within Singapore's local web3 community.
- Cultivate and maintain relationships with local web3 media, industry leaders, and influencers to amplify reach.
- 3+ years of experience in client services operations within a marketing environment.
- Agency experience required, with a preference for PR or digital agencies.
- Proficiency in the local language and strong fluency in English are essential for this role, given the need for precise translation and active communication with clients.
- Actively engaged in the local web3 community, with demonstrable involvement.
- Proven ability to develop and grow client relationships over time.
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