Clinical Support Associate

1 week ago


Singapore PEOPLE ADVANTAGE PTE. LTD. Full time
Job Description

We are seeking a skilled Patient Service Associate to join our team at PEOPLE ADVANTAGE PTE. LTD.

Job Summary

The successful candidate will be responsible for providing exceptional patient care and support, ensuring operational efficiency within a clinical setting. This role requires excellent communication skills, attention to detail, and the ability to work effectively in a team environment.

Key Responsibilities:
  • Schedule patient appointments and make reminder calls to ensure timely attendance.
  • Obtain patient information, including address, contact details, insurance coverage, and medical history, to maintain accurate records.
  • Maintain up-to-date patient data, verify patient information at every visit, and identify insurance coverage to ensure smooth billing processes.
  • Process credit card payments, balance daily cash deposits, and perform timely billing in Clinic Management System and insurance portals.
  • Inform patients about delays and waiting times, respond to queries and concerns in a professional manner, and stay updated on insurance programs and funding sources.
  • Assist patients in filling forms and manage patient records in accordance with PDPA regulations.
  • Perform other administrative tasks as required to maintain efficient clinic operations.
Requirements:
  • Good written and spoken English language skills.
  • Excellent interpersonal skills and ability to work effectively with colleagues from various departments.
  • Able to commit to 5.5 days of office hours or AM/PM shift (an added advantage).
  • Experience in the healthcare industry is a bonus but not necessary.
Benefits:
  • A competitive salary of SGD $40,000 - $50,000 per annum (dependent on experience), plus benefits package.
  • Ongoing training and development opportunities to enhance your skills and knowledge.
  • A supportive and dynamic work environment that values employee well-being.
  • A chance to make a real difference in people's lives by providing exceptional patient care and support.
About Us

PEOPLE ADVANTAGE PTE. LTD. is a reputable healthcare provider dedicated to delivering high-quality patient care services. We value our employees and strive to create a positive work environment that fosters growth and development.



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