Head of Aftersales Operations

4 weeks ago


Singapur, Singapore Alstom Full time
Job Title: Head of Aftersales

At Alstom, we're seeking a seasoned professional to lead our aftersales services. As Head of Aftersales, you'll be responsible for driving business growth, managing operations, and developing strategies to enhance customer satisfaction.

Key Responsibilities:
  • Develop and execute business development plans to increase revenue and market share.
  • Manage a team of professionals to deliver exceptional customer service and support.
  • Collaborate with cross-functional teams to identify opportunities and implement solutions.
  • Develop and maintain relationships with key customers and stakeholders.
  • Monitor and analyze key performance indicators to inform business decisions.
Requirements:
  • 10+ years of experience in the rail/infrastructure/energy/aviation/automotive industry.
  • Proven track record of driving business growth and improving customer satisfaction.
  • Strong leadership and management skills.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • The chance to work with a global leader in the transportation industry.

We're an equal-opportunity employer committed to diversity and inclusion. If you're passionate about delivering exceptional customer service and driving business growth, we encourage you to apply.



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