IT Solutions Expert

2 weeks ago

Singapore beBeeTechnical Full time $80,000 - $110,000

As a Technical Support Specialist, you will be responsible for providing expert technical assistance to clients on-site and remotely.

The role involves resolving complex hardware and software issues, as well as installing, configuring, and upgrading operating systems and applications.

You will work closely with clients to understand their technical needs and provide tailored solutions to meet those needs.

Key responsibilities include:

  • Diagnosing and resolving hardware/software issues (desktops, laptops, printers, peripherals).
  • Installing, configuring, and upgrading operating systems (Windows, macOS, Linux) and related applications.
  • Providing network support, including LAN/WAN, Wi-Fi, VPN, and basic router/switch configuration.

Requirements for this role include:

  • A minimum of 5 years of relevant experience in an on-site IT end-user support role, preferably within a multinational company supporting a user base of 500+.
  • Proficiency in Operating Systems: Windows and macOS.
  • Experience in Productivity Suites such as Google Workspace, Microsoft Office.

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