Data Platform Specialist

2 days ago

Singapore beBeeTechnical Full time $90,000 - $120,000

Job Title: Technical Advocate for Streaming Data Platforms

Join a dynamic team that empowers customers to get the most value from their streaming data platforms. As a technical advocate, you'll be the primary point of contact for technical inquiries and incidents related to our platform and Flink-based pipelines.

Key Responsibilities:
  • Diagnose, reproduce, and resolve issues in a timely manner; own tickets from start to finish and maintain clear records in our support system.
  • Participate in a rotating on-call schedule outside standard business hours to deliver technical assistance and uphold SLAs for mission-critical deployments.
  • Advise on packaging, deploying, and managing containerized services (e.g., using Kubernetes) and configuration lifecycle.
  • Guide customers on best practices for Flink job design and deployment models (e.g., on-prem Kubernetes, Cloud provider, Managed Flink, BYOC).
Requirements:
  • Minimum 3 years of experience in a hands-on technical role such as Support Engineer, SRE, or Data Engineer, with at least 2 years in a customer-facing capacity.
  • Ability to read, reason about, and debug Java code. A solid understanding of the JVM is crucial for performance tuning and troubleshooting.
  • Deep understanding of stream-and-batch processing architectures. Practical experience with streaming technologies like Apache Kafka, Pulsar, or Redpanda is essential.
  • Strong conceptual knowledge and hands-on experience with containerization and orchestration. Familiarity with Docker, Kubernetes, and Helm is essential, as our platform runs on it. Solid foundations in a major cloud provider (AWS, GCP, or Azure) plus IaC tooling (e.g., Terraform).
Benefits:
  • Fully remote, flexible work environment.
  • Direct impact: you'll shape our support processes and product roadmap.
  • Career growth through deep involvement in both enterprise deployments and open-source development.
  • Collaborative, mission-driven culture committed to real-time data innovation.

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