
Process Automation Specialist
4 days ago
We are seeking a Process Automation Specialist to join our team. In this role, you will be responsible for supporting the execution and implementation of process automation projects.
Key Responsibilities:
- Actively involved in delivery and implementation of process automation solutions using RPA (i.e. UiPath, AA), Python or Power Automate to streamline operations processes
- Collaborate with various stakeholders to map & review end-to-end processes and streamline using Lean/ Kaizen methodology
- Use MS Visio to document clear business process mappings (AS-IS & TO-BE), to ensure that process is Lean prior to implementation of automation
- Develop thorough user requirements that align with current and anticipated business needs, while also keeping in mind future changes
- Ensure business requirements are clearly articulated, translated and documented for efficient delivery
- Evaluate alternative high-level solutions with IT and make appropriate recommendations to stakeholders
- Facilitate and prioritize changes with stakeholders and other key parties if there are gaps so that agreed launch timeline will not be impacted
- Serves as intermediary between technology and business teams, facilitating development and implementation of new systems or improvements to existing ones
- Translate business requirements into test scenarios, conditions and expected results for UAT
- Liaise with stakeholders to ensure test environments and any specific UAT requirements are set up in readiness for test execution
- Execute UAT and review results, work closely with stakeholders to resolve UAT defects if any
- Provide UAT signoff after ensuring that all functionalities have been tested, defects have been identified and documented, impacts have been assessed, and resolutions provided
- Perform post-implementation verification prior to project closure
- Contribute to overall planning/re-planning of project timeline and resources, effective monitoring of projects/BAU enhancements lifecycle
- Prepare end-user training guide and train trainer prior to implementation
- Actively seek continuous improvements in area of expertise and continue to be relevant to business
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