Customer Service Representative

6 days ago


Singapore YONG FU JEWELRY PTE. LTD. Full time

About the Role

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This is an exciting opportunity to join YONG FU JEWELRY PTE. LTD. as a Customer Service Representative - Point of Sale Expert. In this role, you will be responsible for providing excellent customer service and ensuring a seamless shopping experience for our customers.

Job Summary

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  • You will work at the front line of our store, interacting with customers, responding to their inquiries, and resolving any issues they may have.

  • Accurate processing of cash, credit card, and mobile payments is essential in this role. You will need to maintain a high level of accuracy and attention to detail.

  • The ability to multitask and work in a fast-paced environment is crucial. You must be able to handle pressure and maintain a positive attitude.

Responsibilities

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  • Greet and assist customers in a friendly and professional manner.

  • Process cash, credit card, and mobile payments accurately and efficiently.

  • Maintain a clean and organized workstation.

  • Respond to customer inquiries and resolve any issues promptly.

Requirements

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  • Prior experience as a cashier or in customer service is preferred.

  • Strong numerical skills and attention to detail are necessary.

  • Excellent interpersonal and communication skills are required.

  • Proficiency in operating point-of-sale (POS) systems is essential.

  • Ability to work in a fast-paced environment and handle pressure.

  • Positive attitude and a team player mindset are mandatory.

Estimated Salary

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S$40,000 - S$55,000 per annum, depending on experience.

About Us

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YONG FU JEWELRY PTE. LTD. is a leading jewelry retailer in Singapore. We are committed to providing our customers with exceptional service and products.

What We Offer

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  • A competitive salary and benefits package.

  • Ongoing training and development opportunities.

  • A dynamic and supportive work environment.



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