Audit Confirmation Processor Manager

1 month ago


Singapur, Singapore United Overseas Bank Full time
About United Overseas Bank

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories.

About the Department

Group Technology and Operations (GTO) provides software and system development, information technology support services, and banking operations.

Job Responsibilities
  • Handle incoming and outgoing correspondence to ensure adherence to standard requirements.
  • Update relevant reports daily to ensure timely and accurate information.
  • Attend to enquiries from internal stakeholders to provide prompt and professional support.
  • Process audit requests in a timely manner to ensure compliance and accuracy.
  • Perform payment and end-day reconciliation to ensure financial accuracy and integrity.
  • Proactively identify and escalate issues to ensure prompt resolution.
  • Liaise with technical teams to investigate and resolve identified issues.
  • Acquire and update knowledge on procedures related to relevant processes to ensure continuous improvement.
  • Complete assigned tasks within established timeframes to support team objectives.
  • Participate in team meetings and activities to foster teamwork and collaboration.
  • Work productively and professionally to demonstrate ways to improve productivity.
  • Assist line managers and supervisors with managing day-to-day operations and support colleagues as needed.
Job Requirements
  • 1-2 years of experience in operations processing at a financial institution.
  • Candidates with positive attitudes, fast learning abilities, and willingness to learn are welcome.
  • Strong written and verbal communication skills, including the ability to communicate professionally with team members and related departments.
  • Demonstrated proficiency in basic computer applications, such as Microsoft Office software products.
  • Able and willing to work overtime during peak times.
  • Ability to maintain focus while working with voluminous data.
  • Strong organisational and multitasking skills.
  • Ability to work well independently.


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