Amusement Park Operations Specialist

3 days ago


Singapore ZRG ADVENTURES & CONSULTING PTE. LTD. Full time
Job Description

The Amusement Park Operations Specialist is responsible for ensuring the smooth operation of attractions and facilities within the park, prioritizing guest safety and satisfaction.

This role requires a team player who can work effectively in a fast-paced environment, supporting ticketing and admission procedures, membership engagement, and guest services. Key responsibilities include maintaining equipment, adhering to safety protocols, and implementing operational strategies to enhance visitor experience.

Responsibilities
  • Schedule management: Maintain a flexible schedule, including evenings, weekends, and public holidays as required.
  • Ticketing and admissions: Assist with ticket sales, manage queue systems, and handle customer inquiries.
  • Membership engagement: Develop and implement membership retention strategies to foster long-term relationships with guests.
  • Guest services: Provide exceptional customer service, addressing concerns and resolving issues efficiently.

The ideal candidate will possess strong problem-solving skills, be resourceful, and have basic mechanical and electrical maintenance knowledge. Additionally, they should be able to leverage operational and tactical knowledge to assist hands-on guidance to the crew.

This role reports directly to the Operations Supervisor and will assist with executing tasks as required by the Company. The estimated salary for this position is SGD $45,000 - $60,000 per annum, depending on experience and qualifications.


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