Finance Leadership Professional

2 weeks ago

Singapore beBeeBilling Full time $150,000 - $200,000
Job Description:

This is a leadership role that requires exceptional financial management skills and expertise in billing systems. The successful candidate will lead a team of billing professionals to achieve departmental KPIs and operational targets.

Responsibilities:
  • Administer charging and billing rules in SAP-ISH & eCCAP systems to ensure compliance with established policies and procedures.
  • Maintain master records in SAP-ISH & eCCAP that control billing system configurations.
  • Ensure timely and accurate charging to patient accounts and oversee third-party payor claim submissions (e.g. CPF Board, private medical insurers, MCPS, etc.).
  • Represent the department in inter-department meetings and collaborate on issues affecting patient billing.
Team Leadership and Supervision:
  • Lead a team of billing staff to achieve departmental KPIs and operational targets.
  • Schedule work assignment and allocate resources for adequate coverage.
  • Set clear expectations, manage staff career development, and foster positive team culture.
Customer Service:
  • Handle public enquiries and complaints efficiently, courteously and professionally.
  • Provide clear explanations for billing enquiries from patients and family members.
  • Escalate complex situations and collaborate with other departments for prompt service recovery and patient satisfaction.
Purchased Services Management:
  • Oversee purchased services from external parties and ensure accurate and timely charging to patient bills.
  • Administer purchase and charging of specialized nursing non-stocked items consumed or used by the wards.
  • Conduct regular compliance audits.
System Enhancement & Roll-Outs, National Billing System (NBS):
  • Represent the department in user requirement gathering and User Acceptance Testing for system enhancements.
  • Establish SOPs and train staff for system implementations and new service roll-outs.
  • Support the implementation of NBS as the designated expert user and/or primary trainer.
  • Analyze, identify, and report gaps between existing business requirements and NBS functionalities and establish new SOPs and work instructions.
  • Represent the department in discussions with vendors regarding billing and finance systems.
Requirements:
  • Degree in Accountancy, Business Administration (major in Accountancy or Finance) or Professional Accounting Qualification (ACCA or CA) is preferred.
  • Minimum 5 years of experience in Accounting/ Finance field; 2 years of supervisory experience.
  • Prior experience in a healthcare setting will be an advantage.
  • Proficient in Microsoft Office applications (Word, Excel, PowerPoint).
  • Ability to thrive in a dynamic, fast-paced environment.
  • Strong interpersonal and communication skills with the ability to get stakeholder support.
  • Collaborative team player skilled in managing cross-functional and institutional relationships.
  • Adept at navigating complex, ambiguous, and challenging situations.
  • Excellent organization and prioritization skills.
  • Systematic and able to work independently under tight deadlines.

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