Restaurant Operations Manager

2 days ago


Singapore IRON CHEF F&B PTE. LTD. Full time
Job Title: Restaurant Operations Manager

About the Role:
The IRON CHEF F&B PTE. LTD. is seeking a highly skilled Restaurant Operations Manager to join our team. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring that our customers receive exceptional service and that our business runs smoothly.

Key Responsibilities:
- Team Leadership: Lead and supervise our service crew to ensure excellent customer service and adherence to our policies and procedures.
- Training and Development: Train and develop new and current staff members to enhance their skills and knowledge, providing feedback and coaching as necessary.
- Cleanliness and Safety: Maintain cleanliness, hygiene, and strict adherence to health and safety regulations within the restaurant.
- Customer Feedback: Address customer feedback and complaints professionally and promptly, monitoring and reporting customer satisfaction levels to upper management.
- Inventory Management: Collaborate with the kitchen team to ensure timely preparation and delivery of customer orders, assist in managing inventory, including monitoring levels and placing orders as needed.
- Deputy Manager: Act as a deputy in the absence of the manager, effectively overseeing operations.
- Teamwork: Foster strong teamwork and maintain collaborative relationships with all colleagues to ensure smooth operations.

Requirements:
- 3+ years of experience in a supervisory or management role within the F&B industry.
- Strong leadership and communication skills, with the ability to motivate and inspire a team.
- Excellent problem-solving and analytical skills, with the ability to think critically and make sound decisions.
- Proven track record of success in driving sales growth, improving customer satisfaction, and increasing efficiency.

Benefits:
- Competitive salary: SGD 6,000 - 8,000 per month (dependent on experience)
- Comprehensive benefits package, including medical, dental, and vision insurance
- Ongoing training and development opportunities
- Opportunities for career advancement within the company

About Us:
IRON CHEF F&B PTE. LTD. is a leading food and beverage company that operates a number of successful restaurants across Singapore. We are committed to delivering exceptional quality and service to our customers, while providing a positive and supportive work environment for our employees.

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