Customer Engagement Specialist

1 week ago

Singapore beBeeEngagement Full time $3,000 - $6,000
Customer Engagement Specialist

We are seeking a skilled Customer Engagement Specialist to support sales and marketing initiatives by engaging directly with customers at on-site promotions, corporate events, and retail spaces.

  • Promote products confidently:
    • Develop strong product knowledge to effectively promote products to customers
    • Analyzing customer needs to provide tailored solutions
  • Answer customer queries:
    • Respond promptly to customer inquiries via phone or in-person
    • Provide accurate information about products and services
  • Guide customers toward making purchases:
    • Build rapport with customers to establish trust and credibility
    • Assess customer needs to identify opportunities for upselling or cross-selling

Operational Support

  • Event operations:
    • Coordinating event logistics, including setup, execution, and teardown
    • Ensuring a seamless experience for customers and stakeholders
  • Distribution of promotional materials:
    • Effectively managing inventory levels to meet customer demand
    • Distributing promotional materials, such as brochures, flyers, and product samples

Company Culture

We strive to maintain a strong, approachable presence by fostering a positive company culture. Our team is dedicated to providing exceptional customer service and promoting a collaborative environment.

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