Technical Application Support Specialist in Changi Business Park
2 days ago
EPS COMPUTER SYSTEMS PTE LTD is a reputable organization seeking a skilled Technical Application Support Specialist to join their team in Changi Business Park.
Job DescriptionThis role involves providing level 2 support for Java/Web-based applications, coordinating infrastructure maintenance activities, and ensuring seamless business operations.
Key Responsibilities- Offer day-to-day L2 support for Java/Web-based applications.
- Coordinate and support infrastructure maintenance tasks.
- Manage new application releases following best practices.
- Collaborate with various teams to ensure efficient business operations.
- Respond to production issues according to Service Level Agreements (SLA).
- Improve support processes to maintain high service quality.
- Minimum 2 years of experience in an L2 application support role.
- Degree in Computer Science, Information Technology, or a related field.
- Strong skills in Linux, Unix Shell Scripting, SQL (MySQL/MSSQL), and OpenShift/Docker.
- Familiarity with AngularJS, ActiveMQ, Elastic Search, application monitoring tools, CI/CD, Python, and microservices.
- Experience in application implementation within financial institutions is advantageous.
- Excellent analytical and problem-solving abilities.
- Ability to conduct impact analysis methodically.
- Exceptional communication skills and ability to work independently under pressure.
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