
Chief Information Technology Specialist
2 days ago
We are seeking an experienced Chief Information Technology Specialist to join our team. This is a unique chance to utilize your technical expertise and contribute to the success of our organization.
In this role, you will be responsible for ensuring the smooth operation of our IT systems. Your key responsibilities will include:
Main Responsibilities:
• Providing expert technical assistance to employees and stakeholders on hardware, software, and network-related issues.
• Collaborating with other IT teams to escalate and resolve complex technical problems.
• Installing and configuring software applications and updates.
• Maintaining accurate records of support requests and resolutions.
• Staying updated on the latest technology trends and advancements.
Key Requirements:
• Minimum 5 years of proven experience in a similar role as an IT Support Specialist or higher position.
• Strong knowledge of Windows and Mac operating systems, including networking concepts and protocols.
• Excellent problem-solving and communication skills, with the ability to work independently and collaboratively within a team.
• Relevant certifications (e.g. ITIL Expert, CompTIA A+, MS Certified Desktop Support Technician) are highly valued.
• Familiarity with cloud computing platforms and services, as well as demonstrated ability to develop and implement IT security policies and practices.
• Experience with IT service management tools and processes is preferred.
About the Role:
This is an exciting opportunity for someone who thrives in a fast-paced environment, prioritizes multiple tasks effectively, and has strong customer service and communication skills. If you are passionate about staying at the forefront of technology and delivering exceptional support, we encourage you to apply.
The ideal candidate will have a Bachelor's degree in Computer Science or a related field, but relevant work experience can be considered in lieu of formal education.
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