
Linen Coordinator
2 days ago
The Housekeeping Runner is responsible for the efficient organisation and distribution of clean linen and amenities based on the requirements of both Food & Beverage (F&B) and Rooms within the Hotel premises.
This position needs to also ensure timely completion of all guest's requests.
Key Responsibilities:- Ensures the smooth operations of the F&B and Rooms sections by performing all tasks in adherence with the code of ethics as issued.
- Conducts quality checks on clean linen received following the procedures as detailed in local Standard Operating Procedures. To reject any linen that does not meet the standards for re-processing.
- Issues clean linen to the outlets, banquets, and spa upon exchange of soiled linen and as per outlet's requisition.
- Records linen transaction in allocated linen record books. Entries must be accurate with any shortages highlighted and reported to Manager.
- Washes and presses small linen items such a cocktail napkins, tray cloths in-house.
- Washes face towels and cleaning cloths in-house.
- Prepares outgoing F&B and Rooms linen for outsource laundry company. Records linen transaction and highlights any shortages to Manager.
- Delivers clean linen to Housekeeping pantries.
- Delivers and completes any requests from guests that are Housekeeping related (excluding the cleaning of suites) to Butlers.
- Assists in Rooms operations (E.g. hanging of curtains, delivery of ionizers/air purifiers/air cleaners to room attendants, etc.).
- Assists in Laundry/Uniform Room operations (whenever required).
- Service oriented with an eye for details.
- Ability to work efficiently and independently under pressure in a dynamic environment.
- Flexible and able to embrace and respond to change effectively.
- Self-motivated and energetic.
- Good interpersonal skills with multi-cultural awareness and able to work alongside a team of colleagues from different cultures.
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