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Senior Spa Ambassador
3 weeks ago
We are looking for a highly skilled and enthusiastic Spa Attendant to join our wellness department.
Job Description:- To provide exceptional guest service and ensure an enjoyable experience for our guests using the spa facilities.
- To maintain the cleanliness and organization of the spa area, including the changing rooms, decks, and surrounding areas.
- Prior experience in a similar role or relevant industry (hotel, hospitality, etc.).
- Strong swimming skills and ability to work outdoors in varying weather conditions.
- Current CPR, First Aid, or Lifeguard certification (an asset).
- Excellent communication and interpersonal skills.
- This role offers the opportunity to work in a dynamic and fast-paced environment, providing exceptional guest service and contributing to the success of our wellness department.
- Ongoing training and development opportunities.
- A fun and supportive work environment.
- Greet guests and provide information about spa rules, services, and facilities.
- Assist guests with seating arrangements, towels, and other amenities.
- Monitor pool activities to ensure guest safety and compliance with pool rules.
- Respond promptly to emergencies and provide first aid or CPR if necessary.
- Maintain the cleanliness of the spa changing rooms and area, pool area, including decks, lounge chairs, and surrounding areas.
- Ensure proper functioning of pool equipment and report issues to maintenance staff.
- Regularly check pool water quality and notify relevant personnel if adjustments are needed.
- Work closely with lifeguards, maintenance staff, and management to ensure smooth operations.
- Participate in team meetings and training sessions as required.
- Observe all brand/operating standards and/or LQA.
- Follow all workplace safety and security policies and procedures.
