IT System Deployment Specialist

7 days ago

Singapore beBeeTechnical Full time $45,000 - $75,000

IT Support Specialist Role Summary:

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The IT support specialist is responsible for providing technical assistance to clients, ensuring the smooth operation of their IT systems.

This role involves troubleshooting technical issues, implementing solutions, and maintaining infrastructure to ensure an efficient, secure, and reliable IT environment.

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Key Responsibilities:

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  • Conduct site assessments, layout planning, and onsite testing to ensure smooth system deployment.">
  • Configure, set up, deploy and decommission infrastructure components onsite, according to established plans and safety standards.">
  • Provide onsite support for infrastructure deployments, hardware setup and system troubleshooting, ensuring minimal disruption to business operations.">
  • Configure network hardware and software components, including switches, routers, servers etc.">
  • Monitor, maintain and troubleshoot network systems to ensure optimal uptime and service delivery.">
  • Manage user accounts, permissions, and access control for both local and cloud-based systems.">
  • Perform regular system maintenance, including patch management and updates, to ensure systems remain secure and efficient.">
  • Maintain data backups and disaster recovery plans and conduct regular testing to ensure business continuity.">
  • Detect, report and respond to cyber and data-related incidents; identify affected systems and users, and ensure efficient incident resolution.">
  • Assist in implementing security protocols, firewalls, and antivirus solutions to safeguard data integrity.">
  • Provide end-user support by identifying and troubleshooting technical issues within defined timeframes.">
  • Develop user guides and provide training to users on various systems, applications and technologies.">
  • Maintain detailed documentation of support activities, system configurations and network setups and project progress.">
  • Collaborate with internal teams, system engineers, cybersecurity teams and third-party vendors to ensure IT infrastructure meets business needs.">
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Required Skills and Qualifications:

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To be successful in this role, you will need the following skills and qualifications:

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  • ">
  • Strong knowledge of Windows, macOS, and Linux operating systems.">
  • Hands-on experience with desktop hardware, software, printers, and networking devices.">
  • Familiarity with Active Directory, Office 365 administration, and VPN configurations.">
  • Knowledge of basic cybersecurity practices and troubleshooting methods.">
  • Ability to work with various remote support tools and ticketing systems (e.g., Zendesk, Jira, etc.).">
  • Minimum of 2 years of IT support experience, preferably in a managed services environment.">
  • Experience in supporting cloud-based solutions (AWS, Azure, Google Cloud) is a plus.">
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Benefits:

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We offer a dynamic, team-oriented work environment, opportunities for professional growth and development, competitive salary with performance bonuses, health benefits and ongoing training.

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How to Apply:

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Interested candidates should submit their CV and a cover letter detailing their qualifications and experience via our online portal.

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