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Data Operations Coordinator

1 week ago

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We are seeking a highly skilled Resource Planning Analyst to join our AI Data Service and Operations team. As a key member of this team, you will be responsible for managing our resource planning cycle and process to ensure operational efficiency at a large scale.

About the Role

In this role, you will work closely with operations delivery teams to govern planning parameters and review ad-hoc resource requests. You will analyze data to review operations volume and performance trends and drive process improvement projects to regularly improve the resource planning process.

Responsibilities:
  1. Develop and implement efficient resource planning processes to support the growth of AI Data Service and Operations.
  2. Collaborate with cross-functional teams to improve capacity monitoring and reporting tools.
  3. Analyze data to identify opportunities for process improvements and develop recommendations for implementation.
  4. Provide exceptional customer service to internal stakeholders, including responding to inquiries and resolving issues in a timely manner.