Ocean Freight Operations Specialist

16 hours ago


Singapore beBeeOceanFreight Full time $60,000 - $80,000

Job Title: Ocean Freight Operations Coordinator

Job Description:

We are seeking a highly organized and detail-oriented individual to join our team as an Ocean Freight Operations Coordinator. This role is responsible for coordinating and organizing ocean freight operations, ensuring timely and efficient delivery of goods.

Responsibilities:

  • Customer Service:
    • Assist customers during the booking stage, providing clear information and addressing any concerns they may have.
    • Monitor and complete performance reports to meet customer requirements.
    • Act as the primary point of contact between customers and other stakeholders during shipment handling.
  • KPI Adherence:
    • Ensure accurate setup of milestones/status codes in the operational system.
    • Meet timeframe KPIs for adding new contacts in the operational system.
  • Documentation Management:
    • Maintain accurate and up-to-date documentation, including receipts and invoices.
    • Avoid postponed shipments due to missing documents.

Requirements:

  • Knowledge and Skills:
    • Familiarity with local and international freight services and customs policies.
    • Excellent communication and analytical skills.
    • Possess a strong customer service mindset and ability to work independently.
  • Personal Qualities:
    • Independent self-starter with excellent time management skills.
    • Ability to multitask and prioritize tasks effectively.

Benefits:

This role offers a unique opportunity to develop your skills and knowledge in ocean freight operations, while working in a dynamic and fast-paced environment.



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