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Medical Operations Lead
1 week ago
At Ma Kuang Chinese Medicine & Research Ctr Pte Ltd, we are seeking a seasoned Operations Lead to spearhead the daily operations and sales of our medical hall.
The ideal candidate will have a strong background in operations or sales, possess leadership capabilities, and be passionate about traditional Chinese medicine.
Key responsibilities include:
- Oversee Sales and Operations: Manage daily sales activities and ensure smooth operations of the medical hall.
- Staff Management and Development: Lead, train, and supervise staff to ensure excellent customer service and operational efficiency.
- Inventory Management: Monitor stock levels, manage inventory, and coordinate with HQ to ensure timely replenishment of products.
- Customer Relationship Management: Address customer inquiries and feedback, ensuring a high level of satisfaction and fostering long-term relationships.
- Marketing and Promotions: Develop marketing strategies and promotional activities to boost sales and increase brand exposure.
Requirements:
- Minimum of 3 years in operations or sales, preferably within the retail or healthcare sector.
- Willingness to work on weekends and public holidays as required.
- Minimum of a Diploma in any field.
- Ability to work independently with minimal supervision.
