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Feline Facility Coordinator

2 weeks ago

Singapore This Is An IT Support Group Full time
Company Overview

We're a unique organization that shares a deep passion for cats and their well-being. Our mission is to create a safe, happy environment for our feline friends while providing exceptional care and attention.

Job Description

We're seeking a talented individual to join our team as a Customer Experience Specialist. This role will play a vital part in ensuring the smooth operation of our facility, from managing day-to-day tasks to delivering outstanding customer service.

Key Responsibilities
  1. Daily Operations: Oversee the opening and closing of the facility, maintaining a clean and organized environment.
  2. Customer Service: Process bookings, cancellations, and answer queries in a timely and professional manner.
  3. Inventory Management: Ensure shelves are consistently stocked with high-quality products.
  4. Communication: Manage internal and external communication for Neko Neko (Retail + Salon).
Requirements and Qualifications
  • Meticulous Attention to Detail: A keen eye for detail and a willingness to learn and grow.
  • Independence and Proactivity: Able to work autonomously and make informed decisions when needed.
  • Communication Skills: Excellent communication and interpersonal skills, fostering strong relationships with customers and colleagues alike.
  • No Prior Experience Necessary: We value passion and dedication to cat care over prior work experience.