Bruker Field Service Engineer
7 days ago
Job Overview
Bruker is a leading analytical instrumentation company seeking a skilled Field Service Engineer to join its service organization. As an ambassador of Bruker Nano Surfaces Metrology (BNSM) instrumentation and technology, you will be responsible for providing direct post-sale support to customers, including installation, user and application training, instrument diagnostics, and post-sale applications support.
Key Responsibilities
- Perform site surveys, pre-installation, and installation of Bruker Semiconductor Metrology Tools for customers both domestic and international.
- Provide high-level technical support to external customers at their location.
- Develop Service technical documentation and create, develop, and continuously improve the customer support & applications knowledge database.
- Timely and professionally handle field service calls and issues arising from the field service.
- Perform basic applications support of Bruker Semiconductor Metrology Tools for customers both domestic and international.
Requirements
- Bachelor's degree or equivalent technical qualifications in electrical/ mechanical engineering or physical sciences. Masters or higher-level education is preferred.
- Up to 5 years of relevant Semiconductor industry experience, preferably metrology products and with hands-on instrument experiences.
- Working knowledge of MS Office, Excel, and ability to test and troubleshoot mechanical, electrical analog, and factory Automation.
Bruker is an Equal Opportunity Employer
We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other protected characteristics.
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