IT Infrastructure Specialist
5 days ago
At Flintex Consulting Pte Ltd, we are seeking a highly skilled IT Infrastructure Specialist to join our team. As an integral part of our infrastructure support function, you will be responsible for providing expert technical assistance to ensure seamless operation of our IT systems.
About the RoleThis is an exciting opportunity to work with a dynamic and growing organization in a challenging yet rewarding role. As an IT Infrastructure Specialist, you will play a critical part in ensuring that our IT systems are running smoothly and efficiently, and that our staff have access to the tools and resources they need to do their jobs effectively.
Key Responsibilities- Provide expert technical support for all aspects of IT infrastructure, including hardware, software, and networking.
- Install, configure, and maintain IT systems and applications to agreed standards and timescales.
- Perform routine maintenance, monitoring, and administration on IT systems, hardware, network, and business applications.
- Provide video and audio-conferencing system support to end users.
- Liaise with external support organizations to ensure their service meets our business requirements.
- Answer technical queries and meet operational service levels.
- Ensure own work satisfies quality requirements and is documented to departmental standards with all associated databases updated.
- Work as a team member and share knowledge with colleagues.
- A sound range of IT skills, which need to be kept up to date in line with IT developments in the business.
- Familiarity with a wide range of environmental components and support tools.
- Good knowledge of computer hardware, Windows and Mac operating systems, and software applications.
- Good working knowledge of video conferencing platforms, Zoom, BlueJeans, Skype for Business.
- Good working knowledge and experience in managing Office365 and Azure.
- The ability to acquire and apply new technical knowledge, be able to work without close supervision.
- Work to high professional and personal standards in a disciplined manner to agreed standards and procedures.
- Possession of good verbal and written communication skills.
- IT / engineer related diploma from polytechnic or degree from university.
- Microsoft Certified Systems Engineer (MCSE) or a COMPTIA certification would be beneficial.
- ITIL Foundation V3 would be beneficial.
- Thoroughness for investigating and monitoring systems and tenacity for resolving the root cause of problems.
- Familiarity with professional development standards.
- Maintaining a good network of contacts within IT and within the business.
We offer a competitive salary of SGD 6,500 - SGD 8,000 per month, depending on experience, plus benefits including medical insurance, annual leave, and training opportunities.
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