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Account Management Executive

2 months ago

Singapur, Singapore FairPrice Group Full time

Job Overview

We are looking for a motivated and results-oriented professional to join our B2B division as an Account Management Executive. This role is essential in overseeing significant client accounts, enhancing revenue growth, and nurturing enduring partnerships with our B2B clientele. This position presents a valuable opportunity for career progression and skill enhancement within our organization.

Key Responsibilities:

Client Relationship Oversight: Establish and sustain robust relationships with key clients, comprehending their business requirements and goals. Act as the main contact for client inquiries, requests, and escalations, ensuring prompt and effective resolutions. Conduct regular account evaluations and meetings with clients to assess performance, uncover opportunities, and tackle challenges. Strategic Account Development: Formulate and execute strategic account initiatives to meet sales objectives and revenue targets. Recognize opportunities for upselling and cross-selling additional products or services to current clients. Collaborate with cross-functional teams, including marketing and product innovation, to provide integrated solutions and value-added services to clients. Revenue Growth and Business Expansion: Propel revenue growth through proactive sales initiatives, including identifying new business prospects and expanding existing accounts. Negotiate contracts, pricing, and terms with clients to optimize profitability and ensure alignment with organizational objectives. Remain informed about industry trends, competitor actions, and market changes to guide sales strategies and decision-making.

Qualifications:

Bachelor's degree in Business Administration, Marketing, or a related discipline. A Master's degree is preferred. At least 1-2 years of experience in B2B account management, sales, or business development roles, demonstrating a successful track record. Exceptional communication and interpersonal abilities, capable of building rapport and relationships with clients at all levels. Strong negotiation and persuasion skills, with the capability to influence stakeholders and drive results. Strategic thinker with a results-driven approach, able to develop and implement intricate account plans and sales strategies.