Digital Transformation Leader
1 day ago
About The Role
The Courage Chapter is seeking a highly skilled Digital Transformation Leader to drive the organisation's digital strategy and execute cross-functional digitalisation projects. This visionary individual will own, drive and execute digital transformation goals that support business objectives and strategies, with reference to the company's Digital Strategy Plan.
This includes determining digitalisation goals for areas such as Digitalised Service Delivery, New Digital Services, Technology and supporting Data (significantly covering the 3P framework). The successful candidate will provide support for driving and refining the organisation's digital strategy and ensuring the successful implementation of key initiatives aimed at enhancing branding and communications, service delivery, governance, fundraising effectiveness, team effectiveness, data management, cyber security, and continuous improvement.
Responsibilities- Support in developing/refining and implementing the organisation's digital strategy for business continuity and digital transformation through business architecture mapping and process mapping; develop and implement plans for business process improvement in alignment with organisational objectives and strategic goals.
- Work with relevant teams to enhance external and internal reach and engagement through digital tools and platforms including stakeholder journey mapping.
- Drive key digitalisation projects such as finance accounting system implementation, residential management system, and website redevelopment project, ensuring proper workflow between front-end website and back-end CRM and technical aspects of web hosting, cybersecurity, etc.
- Monitor performance post-implementation, provide maintenance support, and undertake refinement to ensure alignment and compliance with updated governance requirements.
- Champion data as a key asset, collaborating with internal stakeholders to develop and implement data-driven decision-making processes.
- Support the development, implementation, and improvement of data management and cybersecurity policies, plans, and practices.
- Support prioritisation, evaluation, and measurement of digitalisation project performance across the organisation.
- Support upskilling of the organisation's digital competencies through action plans, training sessions, and workshops.
- Support continuous improvement and cost savings.
Job Requirements & Qualifications
- Bachelor's degree in Information Technology, Business Administration, or related field.
- Proven experience in digital strategy development and implementation.
- Strong understanding of data management, cyber security, and digital tools.
- Excellent communication and leadership skills.
- Ability to manage multiple projects and meet deadlines.
- Experience with continuous improvement methodologies.
Salary Estimate: SGD 120,000 - 180,000 per annum, depending on experience.
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