Technical Support Specialist

4 days ago


Singapore SG10 - BJB Bank Julius Baer & Co. Ltd., Singapore Branch Full time
Job Description

At SG10 - BJB Bank Julius Baer & Co. Ltd., Singapore Branch, we are committed to empowering our clients through exceptional technical support. As a Technical Support Specialist - EWP L2 Client Services, you will be an integral part of our IT Service Management team, providing Level-2 technical assistance to clients across the bank and their applications.

Key Responsibilities
  • Provide in-depth technical support to clients, resolving issues efficiently and effectively.
  • Act as the second line of defense for Service Desk support, analyzing and troubleshooting complex issues.
  • Collaborate with internal teams to ensure seamless service delivery and timely resolution of client issues.
Requirements
  • Minimum 3 years of technical customer-focused experience.
  • Excellent analytical and problem-solving skills, with ability to work independently or as part of a team.
  • Good communication and interpersonal skills, with ability to interact with business users within a financial institution.
Salary and Benefits

We offer a competitive salary range of SGD $80,000 - $120,000 per annum, commensurate with experience, plus benefits including medical and dental coverage, retirement plan, and opportunities for professional growth and development.



  • Singapore INCAVO PTE LTD Full time

    Technical Support Specialist RoleAt INCAVO PTE LTD, we are seeking a skilled Technical Support Specialist to join our engineering team. As a Technical Support Specialist, you will be responsible for supporting the engineering team with key responsibilities including:Performing functional tests of thermal racks and thermal control systemsPerforming functional...


  • Singapore KABAM PTE. LTD. Full time

    Technical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to join our team at KABAM PTE. LTD.Key Responsibilities:Provide expert technical support for robotic systems, including hardware, software, and firmware components.Diagnose and resolve complex technical issues reported by customers, collaborating with the technical team...


  • Singapore ENGINEERING EDGE (SINGAPORE) PTE. LTD. Full time

    Technical Support SpecialistThe Technical Support Specialist at ENGINEERING EDGE (SINGAPORE) PTE. LTD. plays a crucial role in ensuring the delivery of high-quality technical assistance and support to internal and external customers. The primary task of this position is to work closely with the Technical Manager to provide product and application-related...


  • Singapore WATG Full time

    Job DescriptionWATG is seeking a skilled IT Support Specialist to join our team in Singapore. As a hands-on technology specialist, you will provide customer-focused support for various technical issues and problems related to hardware, software, and systems.Key ResponsibilitiesMonitor and resolve help desk tickets, ensuring prompt and effective issue...


  • Singapore Publicis Re:Sources Global Full time

    Job OverviewWe are seeking a highly skilled Technical Support Specialist to join our team at Publicis Re:Sources Global. This role will involve providing first-level technical support to our end-users, troubleshooting and resolving IT incidents, and working closely with the Global Solution Centre.


  • Singapore CUBE PAYMENT SERVICES PTE. LTD. Full time

    Key ResponsibilitiesCubePay is seeking a skilled Technical Support Specialist to join its team in Singapore. In this role, you will be responsible for providing round-the-clock technical support to our valued customers, including retail merchants. Your expertise will be crucial in helping customers troubleshoot and resolve technical issues with our digital...


  • Singapore GMP TECHNOLOGIES (S) PTE LTD Full time

    Job SummaryGMP Technologies (S) Pte Ltd is seeking a highly skilled technical support specialist to join our team. As a technical support specialist, you will be responsible for providing technical assistance to field service engineers and customers, evaluating and establishing vision system and inspection system performance specifications for semiconductor,...


  • Singapore SEARCH INDEX PTE. LTD. Full time

    Job Title: Technical Support SpecialistDescription:We are seeking a skilled Technical Support Specialist to join our team at SEARCH INDEX PTE. LTD. As a Technical Support Specialist, you will be responsible for monitoring the performance of our systems using the Monitoring Control Console (MCC) workstations, performing remote troubleshooting when required,...


  • Singapore ANACLE SYSTEMS LIMITED Full time

    Job SummaryWe are seeking a skilled Technical Support Specialist to join our team at Anacle Systems Limited. The successful candidate will be responsible for providing exceptional customer support and resolving technical issues in a timely and efficient manner.Key Responsibilities:Act as the primary point of contact for customers, providing technical support...


  • Singapore MASTERS CAREER CONSULTANCY PTE. LTD. Full time

    Job SummaryAt MASTERS CAREER CONSULTANCY PTE. LTD., we are seeking a highly skilled Technical Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing top-notch technical support to our users via phone, remote assistance tools, and email.Key ResponsibilitiesProvide 1st Level Technical Support to users,...


  • Singapore KPMG - Singapore Full time

    Job OverviewKPMG SG's ITS department seeks a Technical Support Specialist to serve as the first point of contact for end-users experiencing technical issues. This role is crucial in delivering prompt, effective, and smooth services to the end users.The successful candidate will be responsible for providing timely and effective support through various...


  • Singapore INFOSYS COMPAZ PTE. LTD. Full time

    Job SummaryThe Technical Support Specialist will provide 2nd Level helpdesk and onsite support to users and VIPs for desktop, notebooks, mobile devices, peripherals, video conferencing and audio conferencing equipment.Key ResponsibilitiesEnsure timely updating of software patches and maintain devices at optimal performanceDeliver IMAC (Install, Move, Add,...


  • Singapore Yamaha Music (Asia) Full time

    Job Summary:As a Technical Support Specialist at Yamaha Music (Asia), you will be responsible for providing technical expertise and support to customers and internal teams. Your primary goal will be to ensure that our customers receive the best possible experience with our audio products.Key Responsibilities:Provide technical support and training to...


  • Singapore TRAKOMATIC PTE. LTD. Full time

    Technical Support SpecialistYou will be responsible for delivering top-notch technical support to our customers, both remotely and on-site. Key responsibilities include:•Deploying and debugging applications on-site•Providing exceptional service and support to customers•Collaborating with customers to resolve technical issues•Analyzing and diagnosing...


  • Singapore Rohde & Schwarz Full time

    Job Title: Customer Support SpecialistJoin Rohde & Schwarz, a leading global company in the field of electronic test and measurement, as a Customer Support Specialist. In this role, you will be part of our team responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Provide timely and effective support to...


  • Singapore Unison Consulting Pte Ltd Full time

    Technical Support SpecialistAt Unison Consulting Pte Ltd, we are seeking a skilled Technical Support Specialist to join our team. This role will be responsible for preparing Knowledge Based articles and SOPs to communicate complex technical information. The successful candidate will develop and disseminate technical information through organizational...


  • Singapore Safran Helicopter Engines Full time

    Job SummaryAs a Technical Support Specialist at Safran Helicopter Engines, you will provide critical technical support to our Front Offices, ensuring the safe and reliable operation of our engines. Your expertise will be essential in resolving technical issues, analyzing data, and presenting our products and services to customers.Key ResponsibilitiesProvide...


  • Singapore PEOPLE PROFILERS PTE. LTD. Full time

    Job SummaryWe are seeking a skilled Technical Support Specialist to join our team at People Profilers Pte Ltd. As a key member of our IT department, you will provide technical support to end-users on various technical issues and problems relating to hardware and software as well as network connectivity in the organization.Key ResponsibilitiesProvide...


  • Singapore 3160 KLA-Tencor (Singapore) Full time

    Job DescriptionAt 3160 KLA-Tencor (Singapore), we are seeking a skilled Technical Support Engineer to join our team. The role involves providing expert technical support for our equipment, troubleshooting complex issues, and collaborating with cross-functional teams to resolve technical problems.Key Responsibilities:Exercise sound judgment in selecting...


  • Singapore CARECONE PTE. LTD. Full time

    Job DescriptionWe are seeking a highly skilled Technical Production Support Specialist to join our team at CARECONE PTE. LTD.About the RoleThis is an exciting opportunity to work in a fast-paced production support environment, driving COB/volume test exposure and leveraging strong functional knowledge to deliver results.In this role, you will be responsible...