IT Infrastructure Manager

2 days ago


Singapore MyCareersFuture Full time

**Job Summary**

MyCareersFuture is seeking an experienced IT Infrastructure Manager to join our team. As a key member of our technology operations team, you will be responsible for managing, maintaining, and configuring our IT infrastructure to ensure seamless operations.

**Key Responsibilities**

  • Manage and maintain our IT infrastructure, including servers, networks, and devices, to ensure optimal performance and uptime.
  • Oversee incident management and ensure timely resolution of technical issues with vendors.
  • Manage software installations, updates, and troubleshoot issues on servers and company devices.
  • Handle connectivity issues for assets and support user requests for software installations.
  • Conduct routine hardware and software checks, resolving issues with vendors.
  • Manage procurement, repair, disposal, and sale of IT assets.
  • Administer company IT policies, documentation, and user guides.
  • Stay updated on IT solutions and recommend improvements.
  • Support the Systems Manager in assisting users.
  • Implement and manage security software across the network and endpoints with vendors.
  • Develop and enforce cybersecurity policies, monitor systems for threats, and respond to incidents.
  • Collaborate with users to ensure policies support operations and data integrity.
  • Conduct routine checks for vulnerabilities, security breaches, and ensure data protection, security, and backups across all systems.
  • Manage cybersecurity incident response, reporting, and awareness updates, as well as handle cybersecurity audits.
  • Oversee IT team members work, schedule, and training, and support the CTO in performance appraisals.
  • Collaborate with the Data team to enforce data governance and management policies, and work closely with other departments to support daily operations.

**Requirements**

  • Proficient in managing M365 Business Suite, including Azure AD, Microsoft Exchange, and security tools.
  • Experienced in deploying and managing IT devices for both office and offshore locations.
  • Skilled in vendor management for user support and IT asset procurement.
  • Strong understanding of networking, cloud infrastructure, and device management under MDM.
  • Experienced in working with vendors for security solutions and managing Windows and Mac devices.

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