Infrastructure Support Engineer
7 days ago
We are a fast-paced and dynamic IT support team looking for a skilled Enterprise Support Engineer to join our team in Singapore.
About the TeamWe are a team of experienced professionals who are passionate about delivering exceptional customer experiences and driving business growth through innovative solutions.
We work closely with cross-functional teams to drive enhancements and improvements in support processes, and we are always looking for ways to improve our services.
Key Responsibilities- Provide technical support to clients via phone, email, and ticketing system
- Collaborate with cross-functional teams to drive enhancements and improvements in support processes
- Establish relationships with IT service owners and business stakeholders to understand their needs and provide data-driven advice
- Identify trending issues and gaps in process or standards, and share insights with cross-functional teams
- 2+ years of experience in an Enterprise Support Tech role
- Experience in supporting Windows and Mac OS platforms, including mobile devices running Apple iOS & Android mobile operating systems
- Experience in supporting one or more IT infrastructure areas such as Networking, Firewalls, Active Directory, LDAP, DB fundamentals, and backup/storage
- Excellent communication and problem-solving skills
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Mechanical Engineer
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Infrastructure Development Specialist
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Infrastructure Support Engineer
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Engineering Support Manager
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IT Infrastructure Support Specialist
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Infrastructure Development Manager
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Eiac Engineer
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Water and Infrastructure Projects Leader
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Infrastructure Support Engineer
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IT Infrastructure Support Engineer
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