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Order Coordinator
2 months ago
About Us
MyCareersFuture is a leading career development platform that connects job seekers with top employers in Singapore. Our mission is to empower individuals to achieve their career goals and aspirations.
Job Summary
We are seeking a highly organized and detail-oriented Order Coordinator to join our team. As an Order Coordinator, you will be responsible for receiving and reviewing orders, submitting orders into the system, confirming details with customers, and monitoring and managing inventory levels.
Key Responsibilities
- Receive and review orders for accuracy and completeness.
- Submit orders into the system and confirm details with customers.
- Monitor and manage inventory levels to ensure timely delivery of orders.
- Coordinate reorders with the inventory team to meet customer demands.
- Address customer inquiries and provide updates on order status.
- Resolve issues related to orders and coordinate with the warehouse for timely shipping.
- Maintain accurate order records and update customer information.
- Work with sales and logistics teams to ensure smooth processing of orders.
- Provide feedback for process improvements to enhance customer satisfaction.
Requirements
- Strong organizational and multitasking skills to manage multiple orders and deadlines.
- Attention to detail and accuracy in data entry to ensure order accuracy.
- Proficiency in order management systems and Microsoft Office Suite to efficiently process orders.
- Excellent communication and customer service skills to provide timely updates and resolve customer issues.
- Ability to work independently and as part of a team to achieve business objectives.
Work Arrangement
This is a full-time position that requires working 6 days a week. The work location is in Singapore, and the nearest MRT station is Clementi.