
Avian and Exotic Administrative Assistant
2 weeks ago
At our esteemed institution, we are seeking a highly skilled Administrative Professional to join our team in the Avian and Exotic Department.
We are looking for an individual with exceptional organizational skills, attention to detail, and a passion for animal care. The ideal candidate will be responsible for ensuring smooth administrative workflow and providing exceptional client service.
The successful candidate will have at least a diploma in business administration/management/veterinary studies and 1 – 3 years of working experience in hospital settings. Proficiency in Microsoft Office and ability to adapt working on AI tools are essential.
This is a full-time position offering a 4-day work week from 8am to 7pm over weekdays, weekends, and Public Holidays. We offer a competitive salary and benefits package to the right candidate.
Key Responsibilities:
- Serve as the first point of contact for clients visiting or calling the Avian and Exotics Department.
- Schedule and confirm appointments, procedures, and follow-ups using hospital management software.
- Maintain accurate and up-to-date medical records, consent forms, and referral documentation.
- Manage departmental emails and phone inquiries professionally and efficiently.
- Handle invoicing, payments, and insurance claims related inquiries and processes to avian and exotic patients.
- Transcribe AI voice recordings from the software and into medical records, ensure records are done in a timely manner. Emailing records to vets and clients as needed.
- Coordinate patient check-ins and check-outs with sensitivity to avian and exotic species needs.
Required Skills and Qualifications:
- Diploma in business administration/management/veterinary studies
- 1 – 3 years of working experience in hospital settings
- Proficient with Microsoft Office
- Ability to adapt working on AI tools
Benefits:
We offer a competitive salary and benefits package to the right candidate.
How to Apply:
Please submit your application with a cover letter and resume to apply for this role.
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