
Senior IT Solutions Expert
7 days ago
Roles and Responsibilities include solution, design, develop, implement and support ServiceNow tools. To understand Operation business needs and translate into technical requirement. Advise on tools technology adoption based on business & technical consideration.
- To design, develop, configure, test, implement, support and maintain ServiceNow solutions.
- To support post implementation tasks including, troubleshooting, administration, patching and upgrades;
- To work with stakeholders and recommend best practices in areas such as IT Service Management (ITSM), Customer Service Management (CSM), Human Resource Service Delivery (HRSD), and Project and Portfolio Management (PPM). Lead in POC/POV, product evaluation and tech refresh activities
Key Requirements:
- Singaporean.
- Degree in Computer Science / Computer Engineering / Information Technology or related field.
- 4 - 5 years hands on ServiceNow development experience.
- Expertise in ServiceNow modules (ITSM, CSM, HRSD, PPM).
- Proficient in scripting languages such as JavaScript, Python.
- Proficient in written and spoken English.
- Must serve 2 months notice when hired for this project.
Benefits include up to 1 month performance bonus (subjected to performance and recommendation by supervisor), and work location in Ang Mo Kio.
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