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Operations Manager for Traditional Chinese Medicine Provider

1 week ago

Singapore Ma Kuang Chinese Medicine & Research Ctr Pte Ltd Full time
Company Overview
Established in 1935, Wong Yiu Nam Medical Hall is a renowned traditional Chinese medicine (TCM) provider in Singapore's vibrant Chinatown. With over 80 years of expertise, we are dedicated to offering high-quality herbs and TCM products to our community.

Job Description
We are seeking an experienced Operations Manager to oversee and enhance the daily operations and sales of our medical hall. The ideal candidate will have a strong background in operations or sales, possess leadership capabilities, and be passionate about traditional Chinese medicine.

Key Responsibilities:
  • Manage daily sales activities and ensure smooth operations of the medical hall.
  • Lead, train, and supervise staff to ensure excellent customer service and operational efficiency.
  • Monitor stock levels, manage inventory, and coordinate with HQ to ensure timely replenishment of products.
  • Address customer inquiries and feedback, ensuring a high level of satisfaction and fostering long-term relationships.
  • Develop marketing strategies and promotional activities to boost sales and increase brand exposure.