Customer Service Representative Role

5 days ago

Singapore beBeeCustomer Full time $3,500 - $5,500
Customer Service Representative Role

We are seeking a skilled and compassionate Customer Service Representative to join our team.

Key Responsibilities:
  • Call Handling: Respond to customer inquiries in a professional and empathetic manner, ensuring that all concerns are addressed promptly and efficiently.
  • Hospital Bill Payments: Follow up on outstanding payments and manage receivables effectively, minimizing delays and maximizing revenue collection.
  • Billing Information and Support: Provide accurate and timely billing information to customers, answering their questions and resolving any issues related to patient billing.
Required Skills and Qualifications:
  • Excellent Communication Skills: Strong verbal and written communication skills, with the ability to interact effectively with customers, colleagues, and management.
  • Problem-Solving and Analytical Skills: The ability to analyze situations, identify problems, and develop effective solutions to resolve customer complaints and improve overall service delivery.
  • Technical Skills: Proficiency in using computer software and systems to access and manage customer information, as well as to generate reports and perform other administrative tasks.
Benefits:

We offer a competitive compensation package, comprehensive training, and opportunities for career growth and development.

What We Offer:

A dynamic work environment, collaborative team, and a chance to make a real difference in people's lives.

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