Customer Service Team Lead in Food and Beverage
1 week ago
We are seeking an experienced Service Lead to join our team at THE SUPREME HR ADVISORY PTE LTD. This role offers a unique opportunity to work in a dynamic environment and contribute to delivering exceptional customer experiences.
Key Responsibilities:
- To ensure that customers receive warm and genuine service, leading to high satisfaction ratings and positive reviews.
- To maintain accurate inventory levels, ensuring that product items are well-stocked and display cases are attractive and clean at all times.
- To oversee the opening and closing of outlets, adhering strictly to Company SOPs and maintaining a high standard of cleanliness in and around workstations.
- To handle guest feedback and complaints efficiently, providing timely and effective resolutions to maintain a positive reputation for the company.
Skills and Qualifications Required:
- At least 1 year of supervisory experience in the food and beverage industry, preferably in cafes or restaurants.
- Able to work flexible hours, including weekends and public holidays, as required by the business needs.
Compensation and Benefits:
We offer a competitive salary of up to $2800 per month, commensurate with experience, plus additional benefits such as health insurance, paid leave, and opportunities for career growth and professional development.
The ideal candidate will be able to demonstrate strong leadership skills, excellent communication abilities, and a passion for delivering exceptional customer experiences. If you are a motivated and results-driven individual looking for a challenging and rewarding role, please submit your application.
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