Global Capacity Planning Lead
6 days ago
Job Description:
- We are seeking a senior leader to oversee our capacity planning process across AI Data Service and Operations, ensuring alignment with business forecasting principles and operational demands.
Key Responsibilities:
- Lead the end-to-end capacity planning process, developing scalable frameworks to improve resource utilization and drive productivity across internal and partner teams.
- Partner closely with Lines of Business (LoBs) and cross-functional stakeholders to align capacity plans with business priorities, balancing quality, cost, and operational agility.
- Develop and refine planning workflows to improve forecasting accuracy and granularity, integrating best practices and continuous improvement methodologies.
- Own the creation and governance of monthly reports to different requestors, delivering clear, auditable breakdowns of headcount and cost allocations, as well as relevant insights.
Requirements:
- Minimum 5 years of experience in capacity planning, workforce management, operations strategy, or related roles, ideally within a high-volume, data-driven environment.
- At least 3 years of team management experience, including leading, mentoring, and scaling high-performing, cross-functional teams.
- Proven ability to lead complex planning initiatives aligned with business strategy and operational execution.
- Strong quantitative and analytical skills for forecasting, scenario modeling, and performance improvement.
- Exceptional organizational and communication skills to convey plans and influence decision-making at all levels.
Benefits:
- Join a dynamic and innovative team that values creativity and collaboration.
- Contribute to the development of cutting-edge technology and solutions that impact millions of users worldwide.
- Enjoy a competitive salary and benefits package, as well as opportunities for growth and professional development.
About Us:
We are a leading destination for short-form mobile video, inspiring creativity and bringing joy to people around the world. Our mission is to empower creators and users alike, fostering a sense of community and connection through shared experiences.
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