Marine Claims Administration Expert

3 days ago


Singapore beBeeClaim Full time $80,000 - $120,000
Claims Administrator Specialist

We are seeking a skilled professional to handle day-to-day claims administration and provide exceptional support to clients.

Key Responsibilities:
  • Handle correspondence with clients and intermediaries, and attend meetings when required.
  • Coordinate necessary follow-ups such as collecting customer details, arranging surveys, and engaging settling agents if applicable.
  • Issue Acknowledgment Letters and request all supporting claims documents from clients or intermediaries.
  • Verify premium payment status prior to claims processing; work closely with the finance team to resolve any outstanding payments.
  • Identify and forward claims with recovery potential to Claims Recovery Agents and actively monitor recovery progress.
  • Maintain proper documentation for exceptional claims cases such as ex-gratia payments and large losses, including tracking associated recoveries.
  • Conduct regular file reviews and compile monthly and quarterly reports/statistics when required.
  • Participate in User Acceptance Testing (UAT) for the Marine Claims system/module.
  • Undertake other duties as assigned by management.


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