Cash Management Operations Centre Manager
3 weeks ago
As a Manager in our Cash Management Operations Centre, you will be responsible for overseeing the daily operations of our team, ensuring that all tasks are completed and attended to. You will also be responsible for reviewing and updating Standard Operating Procedures (SOPs), Service Level Agreements (SLAs), and other documentation related to the team.
Key Responsibilities
- Manage daily business-as-usual (BAU) activities to ensure all items are completed and attended to
- Review and update SOPs, SLAs, and other documentation related to the team
- Perform administrative tasks for the team
- Manage projects and update project reporting
- Perform ad-hoc tasks as assigned by supervisor
- Promote and drive process improvements within the team
Requirements
- Minimum of 5 years of experience in banking operations, preferably in client onboarding
- Quick learner with a positive attitude, responsible, and detail-oriented
- Able to work under pressure and willing to go the extra mile for ad-hoc tasks
- Good interpersonal and communication skills, with a skillset in macro and PowerPoint an advantage
About UOB
United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of over 500 branches and offices in 19 countries and territories. We operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, and Thailand, as well as branches and offices. Our history spans over 80 years, guided by our values of Honorable, Enterprising, United, and Committed. We strive to do what is right, build for the future, work as one team, and pursue long-term success.
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