Membership Services Associate

2 weeks ago

Singapore beBeeAdministrative Full time $3,000 - $4,500

Mandai Wildlife Reserve is a unique wildlife and nature destination in Singapore that is home to world-renown wildlife parks which connect visitors to the fascinating world of wildlife.

The Reserve is driving an exciting rejuvenation plan that will integrate five wildlife parks with distinctive nature-based experiences, green public spaces and an eco-friendly resort.

Key Job Responsibilities
  • Perform daily membership operational duties including processing membership applications in accordance with Company processes and procedures.
  • Handle all membership-related enquiries, feedback and requests received onsite or via phone and email.
  • Assist to ensure sufficient supplies and stationery for daily operations (e.g. membership application forms, cards, gifts).
  • Ensure Membership's Standard Operating Procedures are adhered to at all times.
  • Other relevant duties as assigned.
Requirements
  • NITEC/Higher NITEC/Diploma in Hospitality & Tourism.
  • Good written and verbal communication skills.
  • Dynamic team player with a positive attitude.
  • Customer service experience will be an advantage.
  • Self-motivated, resourceful, customer-oriented and meticulous.
  • Thrives in a fast-paced environment, with the ability to multi-task and meet tight deadlines.
  • Proficient in Microsoft Office applications.
  • Able to work on weekends and public holidays.

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