Business Systems Analyst

1 month ago

Singapur, Singapore OCBC Bank Full time
Job Summary

We are seeking a highly skilled Business Analyst to join our Technology Solutions team at OCBC Bank. As a Business Analyst, you will play a critical role in driving digital initiatives and delivering projects that meet the needs of our business users.

Key Responsibilities
  • Act as a Subject Matter Expert (SME) in the Consumer Banking Branch/Assisted channel domain, interacting with senior-level business users to solicit requirements and advise on solutions.
  • Work closely with business users and project team members to solutioning/project initiation, implementation, and post-implementation support.
  • Lead solutioning efforts, developing compelling and innovative solutions while complying with existing standards, guidelines, and processes.
  • Perform Business Analysis and lead requirements gathering with business users, proposing alternate solutions to meet or improve desired objectives based on best practices and industry solutions.
  • Verify that user requirements are achievable and support business users during UAT and post-implementation phases.
  • Collaborate with IT teams to resolve issues, working with Solution Architects, Systems Analysts, and Developers to produce high-quality deliverables.
Requirements
  • Relevant business analysis expertise in branch and self-service channels, with in-depth knowledge and experience on branch sales and services.
  • Experience in defining business analysis and solution standards and processes.
  • Strong analytical skills with the ability to assimilate information quickly and gain consensus from multiple stakeholders when required.
  • Strong team player with good interpersonal skills.
  • Well-versed in industry developments and trends in the relevant functional domain.
  • Experience in driving digital initiatives with business and Operations will be an advantage.
  • Ability to adapt to different software development methodologies, e.g., Agile and Waterfall projects.
  • Passion to drive solutions and deliver projects.
  • Strong team player with the ability to take ownership and deliver independently.
  • Able to work under pressure with tight deadlines and/or multiple projects.
  • Good oral and written communication skills, including documentation and presentation skills.
  • Strong interpersonal skills required to liaise with other subject matter experts to problem-solving issues or generating ideas.
  • Experience in negotiation and conflict resolution.
  • Possess initiative, drive, and excellent attention to detail.
What We Offer

As a Business Analyst at OCBC Bank, you will have the opportunity to work on exciting digital initiatives, collaborate with a talented team, and develop your skills in business analysis and solutioning.

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