Retail Sales Associate

1 month ago


Singapore Birkenstock South East Asia Pte. Ltd Full time
Job Summary

We are seeking a highly motivated and customer-oriented retail sales associate to join our team. The ideal candidate will be responsible for providing exceptional customer service, assisting customers with product selection and purchase, and maintaining a clean and organized store environment.

Key Responsibilities
  • Customer Service: Greet and assist customers in a friendly and professional manner, listen to customer needs, and provide suitable product recommendations and information.
  • Product Knowledge: Retrieve merchandise from sales floor, stock room, or other inventory locations, and process customer transactions accurately and efficiently using a point-of-sale (POS) system.
  • Store Maintenance: Maintain a clean and organized store environment, including restocking shelves and maintaining visual merchandising standards.
  • Inventory Management: Assist in inventory management, including receiving and restocking merchandise and conducting physical inventory counts.
  • Sales and Customer Service Goals: Meet or exceed sales targets and customer service goals.
  • Customer Complaints: Handle customer complaints and issues in a timely and professional manner.
  • Administrative Tasks: Assist in completing administrative tasks, such as preparing and processing shipments.
Requirements
  • Education: High school diploma or equivalent qualification.
  • Experience: Previous retail experience preferred.
  • Training: On-the-job training provided.
  • Skills: Excellent verbal communication skills, excellent active listening skills, customer-first mindset, proficient in Microsoft Office and point-of-sale (POS) systems.
  • Availability: Ability to work a flexible schedule, including weekends and holidays.
  • Physical Demands: Prolonged periods of standing and walking throughout the retail space, ability to lift up to 20kg.
About Us

Birkenstock offers a dynamic work environment, considerable design freedom, authentic and open corporate culture, and excellent development opportunities. If you are passionate about fashion and lifestyle brands, we encourage you to apply for this exciting opportunity.



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