Golf Operations Assistant Manager

5 days ago


Singapore LAGUNA HOTEL HOLDINGS PTE. LTD. Full time
Job Summary

We are seeking a skilled Golf Operations Assistant Manager to join our team at Laguna Hotel Holdings Pte. Ltd. As a key member of our golf operations team, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our golf sports shop.

About the Role

This is a challenging and rewarding role that requires a high level of organization, communication, and problem-solving skills. You will work closely with our golf course officers and service attendants to ensure that all aspects of golf operations are running smoothly. Your responsibilities will include:

• Providing a high level of customer service to members and guests, responding to their enquiries and resolving any issues in a professional and timely manner.
• Assisting in golf reservations, including processing bookings, handling cancellations, and communicating with members and guests.
• Maintaining accurate records of sales, inventory, and stock levels, and performing regular stocktakes to ensure that we have sufficient merchandise on hand.
• Collaborating with our marketing team to develop and implement promotional strategies to drive sales and increase revenue.
• Participating in training sessions to enhance your skills and knowledge, and contributing to the development of new policies and procedures to improve our golf operations.

Requirements

To be successful in this role, you will need to possess the following skills and qualifications:

• A minimum GCE 'O' Level qualification or equivalent.
• At least one year of experience in a front desk or customer service role.
• Excellent communication and interpersonal skills, with the ability to work effectively with people from diverse backgrounds.
• Proficiency in Microsoft Office Word and Excel, with the ability to learn new software systems quickly.
• Availability to work a five-day week, with rotating shift hours, including weekends and public holidays.

Salary and Benefits

We offer a competitive salary of SGD $35,000 - $45,000 per annum, depending on experience, plus a range of benefits including company transport, uniform, duty meals, medical and dental coverage, employee discount rates for F&B dine-in and hotel room stay globally, learning and development opportunities, and staff recognition awards.

About Us

Laguna Hotel Holdings Pte. Ltd. is a leading hospitality company with a reputation for excellence in customer service and quality facilities. We are committed to creating a positive and inclusive work environment that supports the growth and development of our employees.
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